Make an appointment online

Visiting hours


Monday thru Friday

8:00 a.m. - 1:00 p.m.


Mondays, Tuesdays and Thursdays

2:30 - 5:30 p.m.

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Please use this form to make an appointment request. You may also call our reception desk to set a date. Our number is +49(0)241-32638.

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About possible waiting room delays

Please understand that while we do our utmost to keep appointments on time, occasionally a longer than usual wait in the waiting room occurs, such as in cases where an emergency needs our immediate attention. We will do our best to see to you in a timely fashion.

Should you simply need to refill a prescription or pick up a letter of referral, please let us know at the reception desk or even call ahead so we can have things ready for you to pick up, thus reducing the time you need to wait.

Data privacy

You can trust us in regard to your personal data! They are encrypted by digital security systems and transmitted to us. Our websites are protected by technological measures against damage, destruction or unauthorized access.
The use of our website is generally possible without providing personal information. If personal data (such as name, phone or email address) is collected, this happens on a voluntary basis. These data will not be forwarded to third parties without your express consent.


We would like to point out that data transmission over the Internet (e.g. by communicating via e-mail) may cause exposure to security gaps. A complete protection of data against access by third parties is not possible. We hereby expressly prohibit the use of contact data for the purpose of sending any unsolicited advertising or information material. The site operators reserve the right to take legal action in case of unsolicited advertising, such as spam emails.


Assigned data use

We adhere to the principle of appropriate use of data and collect, process and store your personal data only for the purposes for which you have communicated them to us. We do not transfer your personal data to third parties. Also, the transfer of your personal data to authorized state institutions and authorities will only occur within the framework of statutory disclosure requirements or if we are required by a court decision to disclose.


We even take the company’s internal privacy very seriously. Our employees and appointed service providers are sworn to secrecy and to comply with data protection regulations.


Information disclosure and revocation rights

At any time without stating a reason you will receive information about your data stored by us free of charge. You are entitled to lock, correct or delete your data that we store at any time. Also, you can revoke the consent for the collection and use of data at any time without stating any reasons. To do so, please contact the address stated on the Contact page. We are at your disposal for any further questions about our data protection/privacy notices and the processing of your personal data.